Gap Track is an established company in Singapore that specializes in customer experience management through Mystery Shopping Programmes, Retail and Brand Audits and Customer Satisfaction Surveys for Singapore companies. Our expertise is on data management, combining advanced scoring and analytics. Industries that we are active in includes Retail and Service, Hospitality and F & B. We can help your company to track the gap between your promise of service standard and product standard, to the actual delivery of the service standard and product standard. Our tools are effective, straight to the point and cost effective.